Most customers in Delhi NCR would rather send a WhatsApp message than fill a long form or make a phone call. If your website makes WhatsApp the easiest next step, you will usually get more enquiries from the same traffic.
1. Add a click-to-chat button with a pre-filled message
WhatsApp's official click-to-chat link opens a chat with your number on any phone or computer. You can even pre-fill the first message so the customer only has to tap “Send”. The link format is:
https://wa.me/91XXXXXXXXXX?text=Hi!%20I%20want%20a%20quote
Replace the X's with your number (with country code 91, no + or spaces).
2. Make the button visible on every page
A floating WhatsApp button in the bottom corner stays visible while people scroll. Add WhatsApp buttons next to every price, service and product too — that is where buying decisions happen.
3. Use different messages on different pages
Pre-fill a different message on each page — “Hi, I'm interested in the ₹3,999 website plan” or “Hi, I'm from Noida and need SEO”. When the chat arrives, you instantly know what the customer wants and which page brought them.
4. Turn your enquiry form into a WhatsApp form
Instead of emails that sit unread, a form can collect name, phone, city and requirement, then open WhatsApp with all those details neatly formatted. That's how the enquiry form on our homepage works — the lead lands on WhatsApp in seconds.
5. Set up WhatsApp Business properly
- Business profile — address, hours, website and description.
- Greeting and away messages — so every new enquiry gets an instant reply.
- Quick replies — saved answers for prices, location and timings.
- Catalogue — show products or packages with photos and prices.
- Labels — mark chats as “New lead”, “Quote sent”, “Paid” to track your pipeline.
6. Reply fast
Speed often decides who wins the customer. People usually message several businesses at once, so the first helpful reply has a big advantage. Even a short “Thanks! Sharing details in 10 minutes” keeps the lead warm.
7. Combine with click-to-WhatsApp ads
Facebook and Instagram let you run ads whose button opens a WhatsApp chat directly. For local businesses in Delhi NCR this is one of the simplest ways to generate conversations — read Google Ads vs Meta Ads to see when it fits.
8. Respect your leads
Only send broadcasts and offers to people who have agreed to receive them, and make it easy to opt out. Spammy follow-ups get you blocked and reported — which hurts your WhatsApp Business account.
Want a website that sends leads straight to WhatsApp? Our ₹3,999 websites include it by default.